We take Visa, AMEX and Mastercard (excluding their gift cards).

You can also pay using Apple Pay, Shop Pay or Google Pay. Super easy and quick!

We ship to almost all of the US, except for Hawaii, Alaska and Puerto Rico. 

As for Canada, we ship everywhere except for the Northwest Territories, Nunavut and Yukon. 

Heads up: we can't ship to P.O. boxes at the moment, so please make sure to use a physical address.

Keep an eye on your inbox! We'll keep you posted as soon as your package is on its way.

Here's what information you can expect from us:

• Processing time: Your order will be processed at our warehouse within 1 to 4 business days before it can hit the road.
• Shipping time: Once it's out, expect it to arrive at your doorstep in 4 to 7 business days. Unless there's a crazy storm or some unexpected event going down.
• Shipping cost: It's an $8.95 flat rate for standard shipping. But if you order above $40, then it's free!
• Shipping days: We only ship on business days (Monday through Friday), so please be patient during the weekends and holidays.

We're doing our best to get your order ready and on your way as soon as possible. If you have any questions, feel free to contact us!

It happens to the best of us! You'll have to contact us ASAP. 

If your order hasn't shipped yet, we might be able to correct the address for you. The faster you let us know, the better the odds!

Once your order is on its way, we'll email you the tracking number. 

You can also find that tracking number by logging into your account and checking your order details. Just click on your order to be redirected to a page where you can track it.

We'll definitely look into it for you. 

But first, you'll need to contact us ASAP. Make sure to include your order details and tracking number so we can investigate properly. 

We'll get this sorted, pinky promise.

Don't worry, we got your back. Just contact us and send us photos of the damaged box and items. We'll file a claim with the carrier and figure out how to make it right. 

But make it quick! We can only handle these claims within 30 days of the shipping date.

We don't do returns or exchanges, mainly for hygiene and safety reasons. It's also to help reduce our environmental footprint by preventing additional packaging and transportation. We also do not offer compensation for errors on your part or for dissatisfaction.

However, if there truly is an issue with your order, contact us and we'll do our best to resolve it for you!

We cannot cancel orders. 

But if you've entered a wrong address, contact us and we'll see what we can do.

Oh so very much, yes. We don't use any animal-based ingredients in the manufacturing of our products. 

ven more importantly, we do not (and never will) test or instruct to test our finished products or our ingredients on animals. We do not tolerate animal cruelty, period.

We do not currently test for the presence of gluten or its traces in our finished products. If you have sensitivities, we strongly recommend you consult your doctor, as we don’t play with your health. Better safe than sorry!

Our products do not contain nuts per se. However, some of them are made using coconut oil, soybean oil, soy protein, cornstarch, and several coconut-derived ingredients. In these specific cases, the substances will be clearly indicated on the label’s ingredient list and on our website’s product page.

Importantly, be aware that we do not analyze the presence of nuts or any food allergens in our finished products. 

If you do have allergies, it is always preferable to ask a health professional for advice prior to using a product that contains allergens. We also strongly advise testing our products on a small area of skin before use.

Yes, they have. If you have sensitive or reactive skin, we suggest doing a patch test first: apply a small amount to your inner forearm and wait 24 hours to see how your skin responds.

Our products are designed in our laboratory located at our head office in Montreal, Canada. They are then manufactured in our plant in Sherbrooke, just a couple of hours away from our head office.

Oh yeah. Our products are packaged in recyclable plastic bottles and tubes. It is still best to double-check your municipality's sorting rules when it comes to recycling.