Products purchased on our website are firm sales. For reasons of hygiene, safety and to reduce our environmental footprint by reducing additional packaging and transportation, we do not accept returns or exchanges.

Please also note that we do not offer compensation for errors or dissatisfaction.

Please note that any order placed cannot be cancelled. If you wish to change your shipping information, please send an email to info@cleanjourney.com with the subject line "Address change + order number".

We do not use any animal-based ingredients in the manufacturing of any of our products. 

We do not perform or instruct to perform tests on animals, either for finished products or ingredients, and do not tolerate animal cruelty.